Singapore’s upgraded Tanah Merah Ferry Terminal (TMFT) is now prepared to accommodate the increasing travel demand between Singapore, Johor in Malaysia, and Indonesia’s Riau Islands. Following a substantial S$20 million revamp, the terminal operator, Singapore Cruise Centre (SCC), is confident that the improvements will enhance the traveler experience while facilitating future growth in passenger numbers.New Upgrades to Enhance Travel EfficiencyThe recently completed upgrades aim to reduce waiting times and enhance overall efficiency.
Jacqueline Tan, the CEO of SCC, highlighted that the revamp includes the introduction of self-service check-in kiosks and automated immigration lanes, which significantly speed up the processing time. Previously, travelers experienced lengthy wait times, especially at ticket counters and immigration checks. On average, travelers would spend about 20 minutes waiting before entering the departure hall.
However, with the new systems in place, this time has been drastically reduced to just five minutes, providing travelers with a more seamless journey.Tan also mentioned the introduction of new food and beverage outlets in the terminal, offering more choices to passengers during their wait. These efforts collectively contribute to enhancing the overall travel experience at the terminal, making it more appealing to both leisure and business travelers.
Streamlined Immigration Process with New TechnologyOne of the key highlights of the upgrade is the.
