Saturday, March 22, 2025 After a widespread power outage shut down London Heathrow Airport on Friday, American, Delta, United, JetBlue, and Virgin Atlantic responded by issuing travel waivers that allow passengers to rebook flights without change fees, switch travel dates, adjust destinations within network options, or request refunds. Each airline rolled out tailored policies—some offering extended rebooking windows, others permitting reroutes through nearby cities—all aimed at minimizing the disruption for thousands of affected travelers. A major power outage at London Heathrow Airport on Friday forced hours-long disruptions and led to widespread flight cancellations and delays.
In response, several major airlines have issued travel waivers and flexible rebooking options to assist affected travelers. The outage, caused by a large fire at a nearby electrical substation, impacted operations across all terminals, bringing Europe’s busiest airport to a standstill. Though some flights have resumed, recovery is ongoing—and airlines are working fast to accommodate disrupted passengers.
Here’s how each carrier is responding: American Airlines American is waiving change fees for passengers scheduled to fly to or from London Heathrow on March 21 or 22, as long as the ticket was purchased by March 20. Eligible travelers can rebook their trip between March 22 and 26 without paying extra, provided they keep the same destination and fare class. The new trip must be completed wi.
