NEXT time you're woken up in the middle of the night at Premier Inn, make sure to tell reception - as a clause means you could get a full refund. The pocket-friendly chain has more than 800 hotels in the UK, making it the largest hotel brand in the country. 2 Premier Inn has more than 800 hotels in the UK (stock image) Credit: Alamy And with 72,000 hotel rooms dotted across the UK, you might be surprised to learn about its Good Night Guarantee that issues guests refunds if your sleep is affected on the night.
A statement on the Premier Inn website reads : "At Premier Inn we’ve thought of everything you need to have a great night’s sleep. "From our super-comfy mattress, to a choice of firm or soft pillows, we’re always on the lookout for ways to make bedtime better. "In fact, we're so confident you'll have a great night's sleep that, if you don't, you can claim for a refund on the affected night*.
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If the staff member can't resolve the issue, they will then issue guests guidance on how to claim a refund. Guests will then have up to seven days from check-out to claim on the Good Night Guar.